Customer Service

Your home is most likely the biggest investment you will make in your life. In recognition to that, it is our intention to deliver your home as complete and trouble-free as possible. If a problem arises, we promise to respond quickly and professionally to resolve any concerns you may have. Good customer service adds value to your home and satisfied homeowners add value to our company.

Before you take possession of your new home, an Apex customer service representative will conduct a complete walk-through of your home. You will get a thorough orientation that will allow you to enjoy your home to the fullest. We will provide special instructions or precautions regarding appliances and other home systems as well as safety tips and maintenance information. At this time, we will help you inspect every room, noting deficiencies or items requiring repair. If you have purchased a new home from another developer, we are confident that you will appreciate how Apex approaches this inspection. We are certain that your experience with us will be above and beyond anything you have experienced before.